Privacy policy Matrix Software

This is the Matrix Software (Matrix) privacy statement and all operating companies part of the Matrix Group BV, aligned with the General Regulation Data protection (AVG) as applicable per 25 May 2018.

Matrix is ​esponsible for the processing of personal data as shown in this privacy statement. By using the websites, products and services of Matrix and your personal data, you agree that Matrix your personal data used in accordance with this privacy statement.

Your personal information

Matrix appreciates the trust you set and go therefore carefully handle your data. Matrix respects the privacy of her customers and users of its websites, products and services and takes care of it before the personal information you provide is protected and confidential. Only authorized persons within Matrix have access to personal data. Matrix takes appropriate measures abuse, loss, unauthorized access, unwanted disclosure and to prevent unauthorized modification. If you have the impression that your data are not properly secured or there are indications of abuse, please contact us on with the management of Matrix.

Personal data that we process

Matrix processes your personal data by using our services and/or because you have provided it to us yourself. Below is an overview of the personal data that Matrix processes:

Personal data:

  • Title
  • First name
  • Initial (s)
  • Insert
  • Last name
  • Sex
  • Email address person
  • person's phone number (fixed and mobile)
  • Visiting address person
  • Mail address person

Company and contact details:

  • Relationship with an organization
  • Function within the organization
  • E-mail organization
  • Organization telephone number (fixed and mobile)
  • Visiting address organization
  • Postal address organization
  • Chamber of Commerce number

Other data:

  • Bank account numbers
  • VAT numbers
  • IP addresses
  • Information about your activities on our websites

Purpose and on the basis of which we process personal data

Processing of personal data is for the following purposes:

  • Executing an agreement between you and Matrix.
  • Sending e-mail newsletters.
  • Sending commercial offers.
  • To be able to call or e-mail you if this is necessary to be able to perform the services.
  • To inform you about changes to services and products.
  • Delivering goods and services.
  • Analyzing your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Execution of a legal obligation, such as data required for the tax authorities.
  • The further development and improvement of the websites, products and services.
  • Conducting market research.
  • Reqruitment of employees.
  • Optimizing the security of the websites, products and services and to counter abuse.
  • Ensuring internal quality and training purposes.

Agreements and orders

If you place an order, Matrix will use the personal data you have provided for the order to keep you informed of the progress and complete the payment wrap. The data that Matrix processes for this:

  • Organization name
  • First name, initials, last name, title, gender of the contact person
  • Email address
  • Phone number
  • Delivery address and billing address
  • Payment details

In addition to executing the order, your data will also be used for you to inform relevant products and services of Matrix and do it of commercial offers. Your data is analyzed for the information as much as possible to match your interests.

E-mail newsletters

If you wish to receive one or more free e-mail newsletters, you must to provide your e-mail address. This e-mail address is used to give you the free send e-mail newsletter and send you commercial e-mails with us to inform you about relevant products and services from Matrix. You can unsubscribe from this with the unsubscribe link at the bottom of these e-mails. Your data are analyzed to get the information to your interests as much as possible vote.

Request for information

If you request Matrix to provide information (such as brochures or support services), we ask you the following to provide personal data in order to comply with this request:

  • Organization name
  • Organization address
  • First name, initials, last name, title, gender of the contact person
  • Email address
  • Phone number

This data is used to send the information to you. In addition your e-mail address used to send you commercial e-mails with which we can send you on the to raise relevant products and services of Matrix. You can to unsubscribe with the unsubscribe link at the bottom of these e-mails. Your data will be analyzed to tailor the information to your interests as much as possible.


If you have registered for a course We provide your details for the export of the agreement and other practical matters about participation in a course. Your first and last name are shared with the teacher for attendance lists. If there is a training which is concluded with an exam, the result of it is covered exam or assignment processed for statistical and quality purposes. The the result and course of a training is not shared with your employer unless you give permission for this. Your data is also used to you to inform relevant products and services of Matrix and to do so commercial offers. Your data is analyzed for the information as much as possible to match your interests.


If you are approached by telephone by telephone with an offer, you can make a telephone call be recorded for quality and training purposes. These conversations are for up to 6 months after the call saved and then from our database deleted. You will be informed about this during the telephone conversation. If If you do not appreciate this, you can immediately lodge an objection.

Retention period

Matrix does not store your personal data for longer than necessary achieve the goals for which your data is collected. Matrix saves the personal data as long as necessary for the purposes previously mentioned or to comply with legal (storage) obligations. Furthermore, data can possibly longer be stored anonymously for statistical purposes.

Sharing personal data with third parties

Matrix shares your personal information with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our order, we close one Processor agreement to ensure the same level of security and confidentiality of your data. Matrix remains responsible for this processing.

Cookies, or similar techniques

The Matrix websites use cookies. A cookie is a small file that goes to your browser is sent and stored on your computer. Cookies provide one faster and easier use of the website. Matrix uses the cookies to analyze the behavior of visitors on the website. You can change your browser Set that you do not receive cookies during your visit to the websites, or via our cookie notification adjust your settings. In that case, however, it is possible that you can not or can only make limited use of all the possibilities of the websites or that you do not have access to parts of the websites.

View, modify or delete data

You can peruse the personal information that Matrix has about you. If the information is incorrect, you can request to adjust it. Requests for inspection or correction of your data can be accompanied by a valid legal proof of identity identification, in the following ways to Matrix, by e-mail:, or in writing: Matrix Software, Wijchenseweg 116, 6538 SX, Nijmegen.

Right of opposition

You may object free of charge to the use of your personal data if these data become used for purposes other than necessary for carrying out one agreement or to fulfill a legal obligation. That's how you can for example object to the use of your data for marketing purposes. You can object to the use of your personal data address Matrix in the following ways, by e-mail:, or in writing: Matrix Software, Wijchenseweg 116, 6538 SX, Nijmegen (NL), or by telephone: +31 24 3434380

Third party privacy policy

This privacy statement does not apply to websites of third parties that have been used by from links with the Matrix websites. Matrix does not accept some responsibility or liability with regard to the manner on which these third parties deal with personal data. Matrix therefore advises you always to be informed of the privacy policy on these websites.


This privacy statement can be changed. The most current version of the privacy statement can always be found on Matrix therefore also recommends this privacy statement consult regularly, at least before you submit personal data to Matrix provided.

Data transfer

Matrix cooperates with it transferring data from databases that are used within it software products, by making available options for it exporting data. Matrix can provide additional tools and / or services on request offer to export your data in format to be agreed. The the right to data transfer is also entitled to data export or right to data portability.

Processor agreement

The AVG talks about two types of processors:

  • The controller
  • The processor

Matrix Software is both controller and processor. We are responsible for the personal data that customers and suppliers have with Matrix parts so that we can execute our agreement, contact you continue to handle your payments, etc. We are also a processor for the personal data in our software products that you share with us. Look here for the Matrix Software Processor Agreement.

For more information, go to processor agreement


Our service desk will be happy to assist you if you have any questions regarding this privacy statement

Matrix Software
Wijchenseweg 116
6538 SX Nijmegen (NL)
Phone: +31 24 3434380

Privacy policy Matrix Software, version 21.1

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