System requirements Matrix Software

Updated 05.05.2022

Hardware performance determines optimal user experiences, and server system requirements vary widely based on business size:

Consult your system administrator and our consultants if you are considering an upgrade or purchase of new hardware.

 

    Operating system requirements

    Workstation:

    • Microsoft Windows 11 
    • Microsoft Windows 10 (recommended)
    • Microsoft Windows 8.1 (Windows 8.0 is not supported)
    • Including the latest updates

    Server:

    • Microsoft Windows Server 2022
    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2012 R2
    • Including the latest updates

    Setting up a desktop PC (workstation) as a server is strongly discouraged.

     

    Workstation hardware requirements

    The following requirements are what is minimally required, for the average usage of our software a modern mid-range desktop is recommended. Consult your system administrator.

      CPU type 1 gigahertz (GHz) or faster
      32-bit (x86) or 64-bit (x64) processor
      Memory 4 GB (8 GB recommended)
      Display resolution 1920x1080 or higher is recommended
      (125% Desktop Scaling or less is recommended)
      Disk space at least 10GB
      Media (DVD) Not required. All software setups are provided as download
      .NET Framework version 4.7 or higher version may be required for some applications

      Internet connection (licensing)

      Internet connection is required for first time, and annual activation of licenses

      There are also other requirements that must be met in order to guarantee adequate operation of licensed software. Read more under header 'System requirements license server'

      Matrix Software application requirements

      MatrixWindows Wood Microsoft SQL Server 2008 R2 or higher
      Microsoft SQL Server 2019 Express is provided as default
      MatrixWindows Wood CNC No Microsoft SQL Server required
      MatrixWindows PVC Microsoft SQL Server 2008 R2 or higher
      Microsoft SQL Server 2019 Express is provided as default
      MatrixWindows PVC CNC Microsoft SQL Server 2008 R2 or higher
      Microsoft SQL Server 2019 Express is provided as default
      MatrixWindows Wall framing No Microsoft SQL Server required
      MatrixWindows Opticalc Default on Microsoft Access database
      (Microsoft Access application is not required)
      Optional: Microsoft SQL Server 2000 or higher
      MatrixWindows Web No Microsoft SQL Server required
      Google Chrome for best performance
      MatrixMetal Microsoft SQL Server 2008 R2 or higher
      Microsoft SQL Server 2019 Express is provided as default
      MatrixWindows & MatrixMetal Order registration Microsoft SQL Server 2000 till 2014
      Application will be replaced by MatrixProject
      MatrixWindows & MatrixMetal Project

      Microsoft SQL Server 2008 R2 or higher
      Microsoft SQL Server 2019 Express is provided as default

      Microsoft SQL Server 2019 Standard is recommended with >2 users

      MatrixWindows Office plugins No Microsoft SQL Server required
      Microsoft Office 64-bit not supported
      MatrixFrame No Microsoft SQL Server required
      MatrixCAD No Microsoft SQL Server required
      Available for AutoCAD 2015 and AutoCAD 2019
      IC-Prefab No Microsoft SQL Server required
      Available for AutoCAD 2019/2020/2021/2022
      Autodesk Advance Steel AutoCAD is included
      See website Autodesk for full requirements

      For the system requirements of Microsoft SQL Server: consult Microsoft's website.

      Outdated software versions could no longer be supported by third parties (such as Microsoft). For the product life cycles of Microsoft products, consult Microsoft's website.

      System requirements license server

      Licensing is covered by Matrix Software by means of so-called "Softlock Standalone (SSA)" and "Softlock Multi-User (SMU)" protection. SSA-licenses are typically used when operating standalone on a single workstation. In a server environment with multiple workstations, license server software is usually installed on the central server (the Sentinel RMS License Manager), which requires an SMU-license. Both require a connection to Matrix Software's servers upon activation. The license software retrieves hardware/system information locally.

      The following system information (hardware) is checked: HardDisk ID, Host Name, MAC Address, it may cause problems if this system information is subject to change.

      Incoming connections via port 5094 is required to activate a new authorization code.

      For more information per product, please refer to our Knowledge base (note: as of the time of writing, many English pages are not yet available).

       

      General

      • This page does not apply to custom software and outdated (legacy) applications unless specified.
      • Matrix Software applications, with the exception of MatrixWindows Web, are developed as desktop applications. Matrix Software cannot guarantee that applications will run on remote desktop servers, Citrix servers, cloud servers, or other non-desktop systems. However, many customers successfully use Matrix applications in such environments. Matrix Software provides support services, but limited to its own discretion.